Quality Control For Dummies

Table Of Contents

Part 1 : Understanding the basics of quality control
Chapter 1 : Defining and explaining quality control
Chapter 2 : Understanding the infortance of quality standars
Chapter 3 : Using quality assurance for the best results
Chapter 4 : The role of inspection in quality control

Part II : Putting fundamental quality control methods in use
Chapter 5 : Starting down the road to quality
Chapter 6 : Detecting the voice of the customer in quality issues
Chapter 7 : Preparing to measure your current quality process
Chapter 8 : Collecting your quality data
Chapter 9 : Evaluating quality with statistics
Chapter 10 : Assessing quality with Statistical Process control

Part III : Whipping quality control into shape with lean process
Chapter 11 : Gathering the nuts and bolts of lean process
Chapter 12 : Keeping your eyes on the process: Value stream mapping
Chapter 13 : Focussing on the 5S Method
Chapter 14 : Empowering worker to make changes with rapid improvement
Chapter 15 : Looking at LEAN MATERIALS and KANBAN

Part IV : Surveying other quality control techniques
Chapter 16 : Combining the best of all worlds in Total Quality Management
Chapter 17 : Fixing tought problems with of SIX SIGMA
Chapter 18 : Delving into quality function deployment
Chapter 19 : Considering the theory of constrains

Part V : The Part Of Tens
Chapter 20 : Ten steps for incorporating quality into a new product and process
Chapter 21 : Ten (or so) web sites with quality control tips and techniques


Review:
So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO/CIO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.
Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including:

• Understanding the importance of quality standards
• Putting fundamental quality control methods to use
• Listening to your customer about quality issues
• Whipping quality control into shape with Lean
• Working with value stream mapping
• Focusing on the 5S method
• Supplement a process with Kanban
• Fixing tough problems with Six Sigma
• Using QFD to win customers over
• Improving you company with TOC

This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!
With helpful tips and expert advice loaded in every chapter, this book is an excellent Quality Control resource and I recommend it highly.